Privacy Policy

Last Updated: December 27, 2024

WE WILL POST ANY CHANGES TO THIS PRIVACYPOLICY IN A NOTICE OF THE CHANGE AT THE TOP OF OUR WEB PAGE WITH A HYPERLINKTHERETO. PLEASE REGULARLY REVIEW THIS PRIVACY POLICY. NOTWITHSTANDING IF YOUCONTINUE TO USE OUR SERVICES, YOU ARE BOUND BY ANY CHANGES THAT WE MAKE TO THISPRIVACY POLICY.

1. Introduction

BPR HUB PRIVATE LIMITED (“BPR Hub,” “we,” “us,” or “our”) respects the privacy of its Users (“User,” “your,” or “you”). This Privacy Policy (the “Privacy Policy”)explains how we collect, use, disclose, and safeguard your information when you use BPR Hub’s platform (the “Platform”) through BPR Hub’s website at https://bprhub.com/ (the “Website”) or software application (the “App”) or access our services from our Platform (“Services”).

BPR Hub is a company registered under the Companies Act, 2013, specializing in automating compliance and streamlining processes with a focus on manufacturers, and offers a SaaS platform that digitizes and provides comprehensive compliance management to streamline the regulatory processes for manufacturers, simplifying the compliance journey by integrating multiple standards, automating workflows, and providing real-time visibility across various compliance lifecycle stages.

BPR Hub is committed to protecting the privacy of its Users whose information is collected and stored while using BPR Hub’s Platform through our Website, App or Platform and all applications offered for sale to the public.

The capitalized terms have the same meaning as ascribed in our Terms of Use and Terms and Conditions as applicable, unless otherwise noted here.

PLEASE READ THIS PRIVACY POLICY CAREFULLYTO UNDERSTAND OUR POLICIES AND PRACTICES REGARDING YOUR INFORMATION AND HOW WEWILL TREAT IT. BY ACCESSING OR USING OUR WEBSITE, APP, AND PLATFORM, YOU AGREETO ACCEPT ALL THE TERMS CONTAINED IN THIS PRIVACY POLICY AND ACKNOWLEDGE ANDAGREE WITH THE PRACTICES DESCRIBED HEREIN. IF YOU DO NOT AGREE WITH THE TERMSOF THIS PRIVACY POLICY, PLEASE DO NOT ACCESS AND USE OUR WEBSITE, APP ANDPLATFORM.

IF YOU HAVE ANY QUESTIONS REGARDING THIS PRIVACY POLICY, PLEASE SEND US AN EMAIL AT privacy@bprhub.com.

WE DO NOT SELL YOUR PERSONALINFORMATION, NOR DO WE INTEND TO DO SO. WE DO NOT GIVE ACCESS TO YOUR PERSONAL INFORMATIONTO THIRD PARTIES EXCEPT TO SUBPROCESSORS TO ASSIST US IN THE PROVISION OF OURSERVICES TO YOU.

2. What information do we collect?

When you register to use our Website, App, or Platform, we collect personal information (also referred to as personally identifiable information or “PII”)which may include your name, address, online contact information such as your email address or username, phone number, professional and employment-related information such as job title and employer’s name, and other personal information which may be used alone or together with other information to identify you. The information so collected will be stored on our or our third-party hosting service partners’ servers.

If you are visiting our Website or registering for our Platform from outside the United States, Canada, UK, EU, or India, be aware that your PII maybe transferred to, stored, and processed in the United States, Canada, and/or India. Our servers or our third-party hosting services partners are located in the United States, Canada or India. By using our site, you consent to any transfer of your PII for processing in the United States, Canada, India or other countries. 

Users are able to change their personal information via email by contacting us at privacy@bprhub.com and certain information may be changed through your profile or account settings on our Website or Platform.

We also collect:

1. Geolocation and Equipment Information. Persistent Identifiers are unique data strings or elements that can be used to recognize a user, device, or browser over time and across different websites or online services. These may include, but are not limited to, customer numbers stored in cookies, IP addresses, and unique device or processor identifiers. When you use our Services, we may collect Persistent Identifiers, for example (i) your IP address, which may indicate your general geographic region, (ii) unique identifiers through technologies such as cookies stored on your device, which help us remember your preferences and recognize you on return visits and (iii) device or processor identifiers that are unique to your device, (iv) information about your internet connection, browser type the equipment you use to access our Website or Platform.
2. Financial Information. We currently do not collect or store any credit cards or bank information, as we are using a third-party payment processor.  However, we will update this Privacy Policy when we start using and storing such information. We will also inform you via reasonable means if we start collecting such information from you.
3. Other Usage Data: Data on how you use our Services, including interaction with our AI applications, products, or services.

3. HOW DO WE COLLECT INFORMATION?

We collect personal information from you in the following ways:

1. At registration on our Website, App, or Platform;
2. In email, text, and other electronic messages between you and our Website, App, or Platform;
3. From your responses to a survey;
4. From forms filled out by you;
5. When you interact with third party applications through our Website, App or Platform;
6. When you place an order or carry out other transactions on our Website, App or Platform;
7. From records or copies of correspondences (including email addresses) if you contact us; and
8. When you post information to be published or displayed on our Website, App, or Platform.

We collect information from you automatically when you navigate through our Website, App, or Platform in the following ways:

1. Usage details;
2. IP addresses;
3. Information obtained through browser cookies;
4. Web beacons on emails sent by us; and
5. Other tracking technologies.

4. HOW DO WE USE YOUR INFORMATION?

We use the information that you provide to:

1. Personalize your experience in using our Platform;
2. Provide you with information, products, or services requested from us;
3. Present our Website, App, and Platform and their contents to you;
4. Carry out obligations and enforce rights arising from contracts entered into between you and us, including billing and collection;
5. Notify you about your account and subscriptions, including expiration and renewal notices;
6. Notify you about changes to our Website, App, and Platform and any products or services;
7. Allow you to participate in interactive features on our Website, App and Platform;
8. Improve the Website, App, and Platform;
9. Improve our customer service;
10. Process and send you information and communications regarding your orders and transactions;
11. Anonymize data and aggregate data for statistics;
12. Contact you for other purposes with your consent;
13. Contact you about our products and services that may be of interest; and
14. Send you periodic emails (in accordance with the CAN-SPAM Act of 2003 as detailed in Section 17), via the email address provided by you to (i) send information, respond to inquiries, and/or other requests or questions; (ii) process orders and send information and updates pertaining to such orders; (iii) send additional information related to our services; and(iv) market to our mailing list or continue to send emails to you after the original transaction has occurred.

‍5. OUR COOKIE POLICY

Cookies are small pieces of text used to store information on web browsers. Cookies are used to store and receive identifiers and other information on computers, phones, and other devices. Other technologies, including data we store on your web browser or device, identifiers associated with your device, and other software, are used for similar purposes. In this Privacy Policy, we refer to all of these technologies as “Cookies.”

We use Cookies on our Website and App to(a) understand and save your preferences for future visits including remembering items in your shopping cart, (b) keep track of advertisements, (c)compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future, and (d) allow trusted third-party services that track this information on our behalf. You can set your browser to refuse all or some browser Cookies, but it may affect your user experience.

We honor Do Not Track signals, and if one is in place, we will not track, plant cookies, or use advertising. We do not allow third party behavioral tracking and links to third-party web pages. We do not include or offer third party products or services on our Website.

6‍. HOW DO WE PROTECT INFORMATION WE COLLECT?

Our Website and App receives regular security scans and penetration tests. Our Website and App also receive regular malware scans.  In addition, our Website uses an SSL certificate as an added security measure. We require username and passwords for our employees who can access your personal information that we store and/or process on our Platform and servers. In addition, we actively prevent third parties from getting access to your personal information that we store and/or process on our Platform and servers.  We accept payment by credit card through a third-party credit card processor on our behalf. We will implement reasonable security measures every time you (a) place an order, or (b) enter, submit, or access your information, (c) register or (d) access, our Platform, on our Website and App.

‍7. DATA SECURITY MEASURES.

1. Security Measures.  We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls.  The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, App, or Platform, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website, App, or Platform. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on our Website, App, or Platform.
2. Fair Information Practice Principles.  In the event of a personal data breach, we will notify you within seventy-two (72) hours via email. We agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.
3. Data Retention.  Your Personal will be retained with BPR Hub as long as it is needed by BPR Hub to provide Services to you. If you wish to cancel your account or request that BPR Hub no longer uses your information to provide Services, you may contact BPR Hub at privacy@bprhub.com. BPR Hub will promptly delete the information as requested. BPR Hub will however continue to retain and use your information as necessary to comply with its legal obligations, resolve disputes, and enforce its agreements or for other business purposes. When BPR Hub has no ongoing legitimate business need to process your information, we will either delete or anonymize it.
4. Open-Source Software. We use the following open-source software in the provision of our Services, which can be found here

8. DISCLOSURE OF PERSONAL INFORMATION

There are times when Information that you have shared with us may be shared by BPR Hub with others to enable us to provide you our Services, including contractors, service providers, and third parties (“Partners”).This section discusses how BPR Hub may share such information with Partners. We will ensure that our Partners protect your Personal Information. The following describe how and with whom we may share your Personal Information

Disclosure of Personal Information.

1. We do not sell trade, rent or otherwise transfer personal information to others, unless we provide you with advance notice. This does not include our hosting partners and other third parties who assist us in operating our Website, App or     Platform, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
2. We may disclose aggregated, de-personalized information about you that does not identify any individual to other parties without restriction, such as for marketing, advertising, or other uses.
3.   We disclose personal information to our subsidiaries and affiliates.
4. We disclose personal information to Partners.
5. We require all Partners to whom we disclose your personal information to be under contractual obligations to keep personal information confidential and to use it only for the purposes for which we disclose it to them.
6. We disclose personal information in the event of a merger, sale of business, etc.
7. We disclose personal information to third parties to market their products and services to you if you have either consented or not opted out of these disclosures.
8. Wedisclose personal information to fulfill the purpose for which you haveprovided it, for instance, if you gave BPR Hub an email address to use an“email a friend” feature of the Platform.
9. We may disclose personal information for any other purpose for which you have provided it.
10. We may disclose personal information as and when required by applicable law.
11. We will only disclose personal information as described in this Privacy Policy or with your consent.

Other Disclosure of Personal Information.

1. We will disclose personal information (i) to comply with any court order, law, or legal process, including to respond to any government or regulatory request, (ii) to enforce or apply our Terms of Use, Terms and Conditions  [1] and other agreements, including for billing and collection purposes, (iii) if we believe it is necessary or appropriate to protect the rights, property, or safety of BPR Hub, our customers or others, and/or (iv) if it is necessary or appropriate to protect the rights, property, or safety of BPR Hub, our customers, or others, and this includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

    Choices Users Have About How BPR Hub Uses andDiscloses Information.

1. Tracking Technologies and Advertising. You can set their browser to refuse some or all the browser cookies, but if you disable or refuse cookies, some parts of our Website, Platform or Services may not be accessible or function properly.
2. Disclosure of Users’ Information for Third-Party Advertising.  We do not include or offer third party products or services on our website or share your Personal Information with third parties for those third parties’ direct marketing purposes unless you consent to such sharing at the time you provide your Personal Information. Users can always opt-out by emailing their opt-out request to privacy@bprhub.com.
3. User scan opt-out by emailing us their opt-out request at privacy@bprhub.com. Users receiving promotional email can opt-out by sending a return email requesting to be omitted from future promotional email distributions. This opt-out will not apply to information provided by BPR Hub for product purchases, warranty registration, or other transactions.

‍9. AI LEGAL COMPLIANCE AND ETHICAL USE

BPR Hub is dedicated to upholding ethical standards in the usage, development, and deployment of AI technologies. We aim to ensure that our AI systems are designed to respect fundamental human rights, dignity, and diversity. We actively seek to mitigate biases and discrimination in any tool or system that employs AI to promote fairness and inclusivity.

We aim to adhere to all applicable data governance practices and comply with relevant regulations to safeguard User data, and prevent the unauthorized access, disclosure, or destruction of data and respect privacy laws and adhere to applicable data protection laws. We also ensure that personal or sensitive information used in AI technologies is handled with the additional level of care mandated under applicable privacy regulations. We train our AI tool based on information received only under the explicit consent of our customers and the applicable license, which may contain proprietary business information.

‍10. GOOGLE ADSENSE AND GOOGLE ANALYTICS

Google, as a third-party vendor, uses Cookies to serve advertisements to Users on our Website, App, and Platform. Google uses first-party Cookies, such as Google Analytics Cookies, to compile data regarding User interactions with ad impressions and other ad service functions as they relate to our Platform. We currently use Google Analytics to collect and process certain Website and App usage data. To learn more about Google Analytics and how to opt-out, please visit https://policies.google.com/privacy/google-partners.

We have implemented advertising features on our Website, App, and Platform including: (a) remarketing with GoogleAd Sense; (b) Google Display Network Impression Reporting; (c) Google Demographics and Interests Reporting; and (d) Google’s DoubleClick platform integration.  

We use these Cookies to compile data regarding User interactions with ad impressions and other ad service functions as they relate to our Website, Platform or App

‍11. YOUR UNITED STATES PRIVACY RIGHTS

1. California Privacy Rights.  BPR Hub does not sell, trade, or otherwise transfer to outside third parties your “Personal Information” as the term is defined under the California Civil Code Section § 1798.82(h).  Additionally, California Civil Code Section §1798.83 permits Users of our Website, App, or Platform that are California residents to request certain information regarding our disclosure of their Personal Information to third parties for their direct marketing purposes. To make a request for such disclosure, or identification and/or deletion of Personal Information in all our systems that we store on you, please send an email to privacy@bprhub.com.or write us at BPR Hub Private Limited, Flat No. 409, Dhanalakshmi, Main Road, Near Padmaja C, Poranki, Krishna, Krishna –521137, Andhra Pradesh.
2. Other US State Privacy Rights. This Privacy Policy explains how we collect, use, and disclose your Personal Information in the Sections above. This Section describes how to exercise your rights under the various state privacy laws as detailed below, if applicable (“State Privacy Laws”). Note that BPR Hub is keenly aware of the various privacy regulations that apply to its Users and keep this Privacy Policy updated, but compliance with all State Privacy Laws may not be applicable to BPR Hub and its business.

i. Massachusetts. The Massachusetts Data Protection Law (201 CMR 17.00) sets standards for the protection of personal information of residents of Massachusetts. Residents of Massachusetts have the following rights under Massachusetts law (i) the right to request access to their personal information that is held by us and to receive a copy of that information; (ii) the right to request the correction of any inaccurate or incomplete personal information; (iii) the right to request that we delete your personal information; (iv) the right to opt-out of the collection, use, or disclosure of your personal information for marketing purposes; (v) the right to be notified in the event of a data breach involving their personal information; and (vi); the right to Opt-in for collection, use or disclosure of Sensitive Personal Information. Further, you have the right to file a complaint with the Massachusetts attorney general if you believe we have violated the Massachusetts Data Protection Law by calling (617) 727-8400 or filing a complaint at https://www.mass.gov/how-to/file-a-consumer-complaint.

ii. Colorado. The Colorado Privacy Act (Colo. Rev. Stat. § 6-1-1301 et seq.) protects the privacy of Colorado consumers. Residents of Colorado have following privacy rights (i) you have the right to opt out of the processing of your personal data for the purposes of targeted advertising, the sale of your personal data or profiling in furtherance of decisions that produce legal or similarly significant effects; (ii) you have the right to confirm whether we are processing personal data concerning you and to access your personal data; (iii) you have the right to correct inaccuracies in your personal data; (iv) you have the right to delete your personal data; and (v) when accessing your data, you have a right to obtain that data in a portable and, to the extent technically feasible, readily usable format that allows you to transmit that data to another business.

iii. Connecticut. BPR Hub does not sell, trade, or otherwise transfer to outside third parties your “Personal Data” as the term is defined under Connecticut’s Privacy Act and Act Concerning Personal Data Privacy and Online Monitoring. Connecticut Laws permits residents of Connecticut who are Users of our Website or Platform that are Connecticut residents to request certain information regarding our disclosure of their Personal Information to third parties for their direct marketing purposes. Further, Users have the right to (i) confirm whether or not we are processing the your personal data and access such personal data, unless such confirmation or access would require us to reveal a trade secret; (ii) correct inaccuracies in the User’s personal data; (iii) opt out of the processing of the personal data for the purposes of targeted advertising, sale, or profiling in furtherance of solely automated decisions; and (iv) you have the right to obtain a copy of your personal data processed by the controller, in a portable and, to the extent technically feasible, readily usable format.

iii. Utah. The Utah Consumer Privacy Act (UCPA §13-61-102(1)) gives residents of Utah who are users of our Website the right to(i) you to opt out of the processing of your personal data for the purposes of targeted advertising, the sale or profiling; (ii) correct inaccuracies in your personal data; (iv) delete your personal data; and (v) obtain that data in a portable and, to the extent technically feasible, readily usable format that allows you to transmit that data to another business.

i. New York. The New York Privacy Act sets strict rules about how businesses must handle consumers’ personal information and gives individuals new rights concerning data. New York residents have the rights to (i) access, correct, deletion, and disclosure regarding your Personal Information; and (ii) know what personal information is being collected about them, how it is being used, and with whom it is being shared.

ii. Virginia. The Virginia Consumer Data Protection Act (Va. Code § 59.1-571 et seq.) effective from January 1, 2023provides Virginia residents with certain rights regarding the collection, use, and sharing of their personal information namely (i) the right to know what personal information is being collected about them, how it is being used, and with whom it is being shared; (ii) the right to request that a business delete personal information that the business has collected from the resident; (iii)the right to non-discrimination for the exercise of their privacy right; (iv)the right to access the personal information held about them, including the categories of personal information collected, used, shared, and the categories of third parties with whom the information is shared; (v) the right to obtain a copy of their personal information in a structured, commonly used and machine-readable format.

To exercise any of the applicable rights mentioned in Section 12, please (i) send an email to privacy@bprhub.com., or (ii) write to us at Privacy Officer, BPR Hub Private Limited, Flat No. 409,Dhanalakshmi, Main Road, Near Padmaja C, Poranki, Krishna, Krishna – 521137,Andhra Pradesh. Note that (i) if we delete your Personal Information as requested, we will no longer be able to provide Services to you and (ii) we may need to keep such Personal Information for awhile during the shutting down and billing process. We have appointed a Privacy and Data Protection Officer, Milanjeet Singh to make sure the privacy rights of our Users are protected. If you would like to discuss our Personal Information storage and processing process with us, please send us an email at privacy@bprhub.com.or write to us at BPR Hub Private Limited, Flat No. 409, Dhanalakshmi, Main Road, Near Padmaja C, Poranki, Krishna, Krishna – 521137, Andhra Pradesh.

12. FOR OUR EUROPEAN CUSTOMERS AND VISITORS

We are headquartered in India. Most of the operations are located in India, United States and Canada. Your Personal Information, which you give to us during registration or use of our Website, App or Platform, may be accessed by or transferred to us in the United States. If you are visiting our Website or registering for our Services from outside the United States, be aware that your Personal Information may be transferred to, stored, and processed in the United States. Our servers or our third-party hosting services partners are located in the United States.  By using our site, you consent to any transfer of your Personal Information out of Europe, United Kingdom, or Switzerland for processing in the US or other countries.

• ‍If you are a resident of or a visitor to Europe, you have certain rights with respect to the processing of your Personal Data, as defined in the General Data Protection Regulation (“GDPR”).
• Please note that in some circumstances, we may ask you to provide us with additional information in connection with your request, which may be Personal Data, for example, if we need to verify your identity or the nature of your request.
• In such situations, however, we will still respond to let you know of our decision.
• As used herein, “Personal Data” means any information that identifies you as an individual, such as name, address, email address, IP address, phone number, business address, business title, business email address, company, etc.

a. EU Standard Contractual Clauses. On June 4, 2021, the EU promulgated a new set of SCCs (the “New SCCs”),which replaced the old SCCs which had been in place for over a decade. We now comply with the New SCCs with respect to the transfer of Personal Data from the EU to the US and other countries for Processing, as defined in the GDPR. If there is any conflict between the terms and conditions in this Privacy Policy and your rights under the New SCCs, the terms and conditions in the new SCCs will govern.

‍
b. The New SCCs.

• The New SCCs took effect on June 27, 2021.
• The Old SCCs may still be used for new data transfers in new contracts during a three-month transition period that ends on September 27,2021.
• Existing data transfers contracts that rely on the Old SCCs can be used until December 27, 2022, by which time all data transfers relying on the Old SCCs must be transitioned to the New SCCs.
• As of now, we and our customers are using the New SCCs to transport Personal Data from the EU to other countries including the US for processing by us.
• You are the Controller, as defined in the GDPR, and the Exporter, as defined in the New SCCs, of the Personal Data and we are a processor, as defined in the GDPR, and the Importer of such Personal Data.
• You agree to comply with the GDPR rules that apply to Controllers and the New SCCs rules that apply to Data Exporters. We agree to comply with the GDPR rules that apply to Processors and the New SCCs rules that apply to Data Importers.

c. Our GDPR Compliance Commitment.

• We agree to fully comply with the letter and the spirit of the GDPR and the New SCCs with respect to the transfer or your Personal Data for Processing outside the EU.
• As a Data Importer, a User may contact us as set forth in Subsection 9(d) below with respect to the Personal Data we store and process on you.
• We hereby notify you that we will be processing, as defined in the GDPR, the Personal Data of your Authorized Users (i.e., those individuals whom you have authorized to access our Platform and to use our Services) in the US, Canada, and Turkey for us to be able to provide the Services to you that we have agreed to do in our definitive service agreement between you and us.
• Upon request, we will provide you with a list of your Personal Data that we will process and a copy of the New SCCs under which we will transport your Personal Data for processing.
• We hereby warrant that, at the time of agreeing to the SCCs for the transport of your Personal Data, we have no reason to believe that the laws and practices applicable to us as a data processor and a data importer, including those of the US, Canada, and Turkey are not in line with the requirements of the New SCCs.
• If we cannot satisfy any request or dispute to your satisfaction, we will agree to arbitrate or litigate the dispute in the EU jurisdiction in which you reside.
• We will only transfer your Personal Data to a third country in accordance with documented instructions from you.
• Your Personal Data will be transferred and stored in an encryption format.
• Only our employees, who have a need to access your Personal Data to enable us to meet our contractual and legal obligations to you, will begiven access to your Personal Data.
• Such employees will be given a Username and Password to access your Personal Data.
• We will keep an automated record of all persons who have accessed your Personal Data.

d. Rights of Data Subjects. To make any of the following requests, with respect to this Privacy Policy, our Terms or Use, and/or Personal Data, please contact us (i) via email at privacy@bprhub.com, or (ii) by writing to us at BPR Hub Private Limited, Flat No. 409, Dhanalakshmi, Main Road, Near Padmaja C, Poranki, Krishna, Krishna – 521137, Andhra Pradesh.

    i. Access: You can request more information about the Personal Information we hold about you. You can also request a copy of the Personal Information.

    ii. Rectification: If you believe that any Personal Information we are holding about you is incorrect or incomplete, you can request that we correct or supplement such data. Please contact us as soon as possible upon noticing any such inaccuracy or incompleteness.

    iii. Objection: You can contact us to let us know that you object to the collection or use of your Personal Information for certain purposes.
    iv. Erasure: You can request that we erase some or all of your Personal Information from our systems.
    v. Restriction of Processing: You can ask us to restrict further processing of your Personal Information.
    vi. Portability: You have the right to ask for a copy of your Personal Information in a machine-readable format. You can also request that we transmit the data to another entity where technically feasible.
    vii. Withdrawal of Consent: If we are processing your Personal Information based on your consent (as indicated at the time of collection of such data), you have the right to withdraw your consent at any time. Please note, however, that if you exercise this right, it may limit your ability to use some/ all of our Services or Platform and you may have to then provide express consent on a case-by-case basis for the use or disclosure of certain of your Personal Information, if such use or disclosure is necessary to enable you to utilize some or all of our Services and Platform.
    viii. Right to File Complaint: You have the right to lodge a complaint about our practices with respect to your Personal Information with the supervisory authority of your country or EU Member State. Please go to https://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm to locate your Data Protection Authority in the EU. You may contact the UK’s Information Commissioner at https://ico.org.uk/make-a-complaint or by telephone: 0303 123 1113.
    ix. We will respond to your inquiry within thirty (30) days of the receipt.

‍13. FOR OUR CANADIAN USERS

This Section supplements the information contained in our Privacy Policy above and applies solely to all visitors, users, and others to our Website, App, or Platform, who reside in Canada (“consumers” or “you”). We ensure with the Personal Information Protection and Electronics Document Act of 2000 (“PIPEDA”)and any terms defined in the PIPEDA have the same meaning when used in this Section. 

1. Definition of Personal Information. Any information about an identifiable individual. Whatever may be the physical form or characteristics of a particular regime for “business contact information” (name, position, title, address, professional phone number, etc.)
2. Right to Access Personal Information. You can request to access your personal information we hold about you. We will first confirm whether you have requested such information, explain how we have used your information, provide a list of names with whom your information has been shared and provide a copy of your information in an accessible format and make alternative formats available if requested.
3. Right to Correction/Limited Right to Deletion. You can request us to correct or delete your information IF you demonstrate that the personal information we hold on you is inaccurate. We will delete or correct your information within thirty (30) calendar days. When we delete/correct your personal information we will inform the third parties with whom we have shared your information.
4. Right to be Forgotten. Your information will be kept with us for as long as it is required for the fulfillment of the purposes of BPR Hub platform. Unless we otherwise give you notice, we will retain your Information on the BPR Hub Platform on your behalf until such times as you or we terminate your User Account.
5. Data Breach Notification. We will send a notification to you as soon as feasible regarding the information of any breach that creates a “real risk of significant harm” to you. We keep a record of every data breach and, on request, provide the Office of the Privacy Commissioner with access to the record.
6. Canadian Privacy Officer. We have appointed a Canadian Privacy and Data Protection Officer, Milanjeet Singh, at privacy@bprhub.com to make sure the privacy rights of our Canadian users are protected in compliance with PIPEDA.
7. Two Factor Authentication. You may enable two-factor authentication on your account to help ensure that only you can access your account. If you do, in addition to entering your password to log in to your account to access the BPR Hub Platform, we will send a code to your mobile number, which you will need to enter. This added security prevents anyone else from accessing your BPR Hub account unless they have access to your login information.
8. Contact Information. You may contact us (i) at privacy@bprhub.com, or (ii) by writing to us at BPR Hub Pvt. Ltd., Attn: Privacy Officer, at Flat No. 409, Dhanalakshmi, Main Road, Near Padmaja C, Poranki, Krishna, Krishna – 521137, Andhra Pradesh to (i) make a Personal Information Request, (ii) correct or delete your personal information, (iii) discuss our Privacy Policy and/or anything that has to do with it. We will respond within thirty (30) calendar days of receiving such a request or query. Additionally, in order for us to respond to your request or query, we will need to collect information from the requesting party to verify their identity.

14. COPPA COMPLIANCE (FOR CHILDREN UNDER 13 USERS ONLY)

The Children’s Online Privacy Protection Act (“COPPA”)is a US federal legislation that applies to entities that collect and store “Personal Information,” as the term is defined under COPPA, from children under the age of 13. We are committed to ensure compliance with COPPA. Our Website, App, and Platform are not meant for use by children under the age of 13. Our Website, App, and Platform do not target children under the age of 13, but we do not age-screen or otherwise prevent the collection, use, and personal disclosure of persons identified as under 13. If you would like to know more about our practices and specifically our practices in relation to COPPA compliance, please email us at privacy@bprhub.com.

IF YOU ARE UNDER 13,PLEASE DO NOT ACCESS OR USE OUR WEBSITE, APP, OR PLATFORM.

‍15. CAN-SPAM ACT OF 2003

The US CAN-SPAM Act establishes requirements for commercial messages, gives recipients the right to have businesses stop emailing them, and spells out penalties for violations. Per the CAN-SPAM Act, we will:

1. not use false or misleading subjects or email addresses;
2. identify the email message as an advertisement in some reasonable way;
3. include the physical address of BPR Hub, which is Flat No. 409, Dhanalakshmi, Main Road, Near Padmaja C, Poranki, Krishna, Krishna – 521137, Andhra Pradesh;
4. monitor third-party email marketing services for compliance, if one is used;
5. honor opt-out/unsubscribe requests quickly; and
6. give an “opt-out” or “unsubscribe” option.

If you wish to opt out of email marketing, follow the instructions at the bottom of each email or contact us at privacy@bprhub.com and we will promptly remove you from all future marketing correspondences.

‍16. MODIFICATIONS TO OUR PRIVACY POLICY

BPR Hub reserves the right, at its sole discretion, to change or modify this Privacy Policy at any time. In the event we modify this Privacy Policy, such modifications shall be binding on you only upon your acceptance of the modified Privacy Policy. We will inform you about the modifications on our Privacy Policy by posting a modified version of the Privacy Policy page, or by a comparable means within a reasonable time period.  Notwithstanding, the foregoing, your continued use of our Website, App, or Platform shall constitute your consent to such changes.

‍17. LIST OF THIRD-PARTY SERVICE PROVIDERS

BPR Hub uses the followingthird-party service providers for the provision of Services as detailed underthe Terms of Use,Terms and Conditions, [1] and/or other written agreement with you, as applicable:

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Additionally, if you have any questions or concerns about our third-party service providers, please email us at privacy@bprhub.com.

‍18. COPYRIGHT INFRINGEMENT/DMCA NOTICE

If you believe that any content on our Website, App, or Platform violates your copyright, and you wish to have the allegedly infringing material removed, the following information in the form of a written notification (pursuant to the US Digital Millennium Copyright Act of 1998 (“DMCA Takedown Notice”) must be provided to our designated Copyright Agent.

1. Your physical or electronic signature;
2. Identification of the copyrighted work(s) that you claim to have been infringed;
3. Identification of the material on our Website, App, or Platform that you claim is infringing and that you request us to remove;
4. Sufficient information to permit us to locate such material;
5. Your address, telephone number, and email address;
6. A statement that you have a good faith belief that use of the objectionable material is not authorized by the copyright owner, its agent, or under the law; and
7. A statement that the information in the notification is accurate, and under penalty of perjury, that you are either the owner of the copyright that has allegedly been infringed or that you are authorized to act on behalf of the copyright owner.

BPR Hub’s Copyright Agent to receive DMCA Takedown Notices is DMCA Copyright dmca@bprhub.com, at BPR Hub Private Limited,  Attn: Flat No.409, Dhanalakshmi, Main Road, Near Padmaja C, Poranki, Krishna, Krishna –521137, Andhra Pradesh. You acknowledge that for us to be authorized to take down any content, your DMCA Takedown Notice must comply with all the requirements of this Section. Please note that, pursuant to 17 U.S.C. § 512(f),any misrepresentation of material fact (falsities) in a written notification automatically subjects the complaining party to liability for any damages, costs and attorney’s fees incurred by BPR Hub in connection with the written notification and allegation of copyright infringement. 

‍19. CONTACT US; PRIVACY OFFICER / GRIEVANCE OFFICER

To ask questions or comment about this Privacy Policy and our privacy practices, or for any grievances or complaints regarding our privacy or data collection practices, contact us at:

Privacy Officer / Grievance Officer: Milanjeet Singh

Email: privacy@bprhub.com.

Address:  Flat No. 409, Dhanalakshmi, Main Road, Near Padmaja C, Poranki, Krishna, Krishna – 521137, Andhra Pradesh        

PLEASE NOTE: IF YOU USE OUR WEBSITE, APP,OR PLATFORM, YOU HAVE AGREED TO AND ACCEPTED THE PRACTICES DESCRIBED IN THISPRIVACY POLICY AND THE TERMS AND CONDITIONS SET FORTH IN OUR TERMS OF USE, ASAPPLICABLE.  IF YOU DO NOT AGREE WITH THETERMS OF THIS PRIVACY POLICY OR OUR TERMS OF USE AND TERMS AND CONDITIONS[1] , PLEASE DO NOT USE OUR WEBSITE, APP, OR PLATFORM.

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